Customer Support

We're here to help you get the most out of your automation workflows.

Email Support

Reach out to our support team directly via email. We typically respond within 24 business hours.

support@nimbledraft.com

Support Hours

Our support team is available during the following hours:

Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed

Frequently Asked Questions

Find quick answers to common questions about our services.

What automation platforms do you work with?

We specialize in building automations with Zapier, Make (formerly Integromat), and n8n. We also work with platform-specific automation tools like Airtable Automations, Notion Automations, and more depending on your tech stack.

How long does it take to implement an automation?

Implementation timelines vary based on the complexity of the workflow. Simple automations can be set up in a few days, while more complex systems might take 2-3 weeks. We'll provide you with a specific timeline during our initial consultation.

Do you offer ongoing maintenance for automations?

Yes! We offer support packages that include regular maintenance, monitoring, and updates to your automation workflows. This ensures your systems continue running smoothly as your business evolves and as the platforms we integrate with update their features.

How do you handle data security in automations?

We take data security seriously. We follow best practices for secure API connections, minimize data transfer between systems, and never store your sensitive information. We can also sign NDAs and work within your company's security requirements.

What happens if an automation breaks?

If you're on one of our support plans, we monitor your automations and fix issues proactively. For all clients, we provide documentation on how to identify when something isn't working and how to reach our support team for assistance.

Get Support

Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.

For support inquiries, please email us at:

support@nimbledraft.com

Please include the following information in your email:

• Your name and company
• A detailed description of the issue
• Screenshots or videos (if applicable)
• The automation platform you're using
• Your account or project ID (if applicable)

Resources Coming Soon

We're currently developing helpful resources to help you get the most out of your automation workflows.

Stay tuned for guides, tutorials, and templates that will help you maximize your automation potential.

Need Custom Support?

For businesses with specific needs, we offer custom support packages tailored to your requirements.